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Spokane Web Design Co

Legal

Accessibility statement

We build websites to be usable by as many people as possible, including people who use screen readers, keyboards or other assistive technology. That standard applies to this website and to the sites we build for clients. This statement explains what we aim for, what we do to get there, and how to tell us if something is not working for you.

The standard

Our commitment

We build to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is the standard most commonly used to judge whether a website is accessible, and it is the bar we hold our own site and our client work to. For a medical, legal or public-facing business it is not an optional extra — it is the level you are expected to meet — so we treat it as part of building a site properly rather than as an upsell.

In practice

What we do to get there

Accessibility is handled during the build, not retrofitted at the end. In practice that means:

Color and contrast chosen so text is readable against its background. Form fields given proper labels so they make sense to a screen reader. Images given meaningful alternative text where they carry information. Keyboard navigation so the site can be operated without a mouse. A logical heading structure so the page can be understood and navigated in order. These are the same things that make a site easier for everyone to use, which is part of why we build them in from the start.

Honesty

Known limitations

We are honest about the limits. Accessibility is an ongoing effort rather than a box that is ticked once, and no site is ever perfectly accessible for every person and every device. Third-party content — an embedded map, a video, a booking widget or a document supplied by someone else — may not always meet the same standard we apply to the parts we build, because we do not control how those are made.

Where we find something that falls short, we treat it as a fault to fix, not a decision to defend.

Contact

Tell us about a problem

If you run into a barrier on this website — something you cannot read, reach or operate — we want to know, and we will work to fix it. Tell us what page you were on and what went wrong, using the contact form, and we will look into it and respond. Your feedback is the fastest way for us to catch something we missed, and it is genuinely welcome.

This statement was last reviewed in 2026 and will be updated as the site changes.